SiteGiant Multichat

Talking to customers is easy, no matter where you are. You can chat with them easily in lots of different places

SiteGiant Multichat?

SiteGiant helps shops in Malaysia that sell things online. It makes it easy for shop owners to read and reply to messages from Lazada, Shopee, WhatsApp, and Facebook Messenger all in one place. This means they can quickly respond to messages without having to check lots of different apps or websites.

The advantages of using SiteGiantMultichat

SiteGiant Multichat is really good for people who sell things online. It puts all your chats from Lazada, Shopee, WhatsApp, and Facebook Messenger in one place. You don’t need to change between apps anymore. With SiteGiant Multichat, you can easily read and answer messages.

Reduce complaints

With SiteGiant Multichat, you'll be know right away when customers sent you messages. This way you won't miss any, and you can reply fast. It stops complaints and makes your business

Make managing chats simpler

With SiteGiant Multichat, you can see all your messages from different places like online shops and social media in one spot. You don't need to open lots of different tabs on your browser. It's easy to keep track of everything in one place

Quickly set up user roles

Quickly set up and choose who can chat with customers on different platforms. You decide who chats where, making it easy for your team to reach out to potential customers

Frequently asked question

SiteGiant Multichat is a tool for online shops. It lets you handle lots of chats from Lazada, Shopee, WhatsApp, and Facebook Messenger, all in one place.

SiteGiant Multichat helps people who sell things online. It lets them look at, keep track of, and answer messages from different places without needing to switch browsers. This makes talking to customers easier and faster.

With SiteGiant Multichat, you get alerts when you have new messages. This helps you know when customers need help, so you can keep them happy and not miss anything.

With SiteGiant Multichat, it's easy to set up and control who talks to customers on all online stores or social media. This makes it easier to manage chats and work together as a team.

With SiteGiant Multichat, it's easy for you to deal with messages from customers, answer questions about orders and products, get feedback, share sales offers, and provide help.

Ready to get your best Multichannel right now!

Ready to make talking with customers easier? Reach out to us now to find out how SiteGiant Multichat can help your business!