SiteGiant ERP

A versatile multichannel e-commerce platform designed to streamline the centralization and management of your product, order, and  inventory across all channels effortlessly

What isSiteGiant ERP?

The SiteGiant ERP system connects with over 50+ places like online stores and payment sites. It helps you manage your online business better by keeping all your information in one place. You can easily track things like products, orders, payments, and deliveries. This makes it easier for you to grow your business and make sure your customers are happy.

SiteGiantusers can enjoy this advantages to grow up their business...

Centralized Management

Think of SiteGiant ERP as the main hub for online businesses. It helps manage sales channels, product listings, and inventory all in one place. With this platform, businesses can easily handle everything from making sales to keeping track of their inventory.

Real time inventory sync

The platform makes sure that inventory levels are always up to date on all sales channels, whether it's online or in-store. This stops situations where we run out of stock, makes sure we don't sell more than we have, and helps keep track of inventory accurately.

Improved Order Fulfillment

SiteGiant ERP improves how orders are handled, making it quicker to get things shipped out. This means customers get their orders faster, which makes our service better overall.

Wide Integration Options

The SiteGiant platform gives you lots of ways to link up with other tools, such as online stores, social media sites, payment systems, and shipping services. These links make it easier to work smoothly and quickly, helping businesses get things done more efficiently.

Customize Options

With SiteGiant, businesses can customize their ERP solution to match exactly what they need. Users can change things like how tasks are done, the information shown, how it looks, and how it connects with other tools. This helps make sure the system fits perfectly with their business goals and the way they work.

We provide powerful features to make business easier

once you discover the power of this system, you'll love using it to create streamlined business management

Multichannel Integration

Is this feature so important to all businesses?

Sure! When businesses use multichannel integration, it means they can make shopping easy for customers no matter where they shop, like online or in stores. By connecting all these places together, businesses can reach more people, work better, and learn more about what customers like. This helps them stay ahead of other businesses and make sure customers are happy. So, using multichannel integration helps businesses grow and do well.

Is this feature so important to all businesses?

Sure! When businesses use multichannel integration, it means they can make shopping easy for customers no matter where they shop, like online or in stores. By connecting all these places together, businesses can reach more people, work better, and learn more about what customers like. This helps them stay ahead of other businesses and make sure customers are happy. So, using multichannel integration helps businesses grow and do well.

Advantages of a multichannel solution that can simplify your work...

Real time order syncing

Automatically bring together orders from all your sales websites and easily handle them using the SiteGiant platform.

Analytics report

Track and review how well your business is doing on all the websites you sell on to help you make smart decisions about what to do next.

Centralized inventory control

With a centralized view of your inventory, you can see where your products are going, update if they're available right now, and make sure customers can buy what they want when they want.

Consistent branding

Businesses can make sure their branding looks the same on all the websites they sell on. This helps them have a strong and professional brand that customers really like.

Product Management

How does this product management work?

The product management feature helps businesses keep track of their products on different sales channels. With this tool, businesses can add, change, and sort products, set prices and how many they have, and add pictures and descriptions. It also has extra features like making big changes all at once and updating everything automatically to help manage products better. Overall, SiteGiant’s product management makes it easy for businesses to show off their products and sell more.

Explore our tools to manage your products for sales across multiple channels...

Product Tags

These tags can be customized to reflect specific attributes or categories, providing businesses with a flexible way to organize and categorize their products.

Bulk Edit Listing

Businesses can make bulk updates to product details, pricing, inventory levels, and other attributes, saving time and effort.

Product Collection

Businesses can easily create collections of products that highlight themes, styles, and create an engaging shopping experience for customers.

Bulk Copy Listing

Duplicate your current product listings effortlessly across various sales channels in just a few clicks, saving you time and effort.

Multiple Product Variants Options

Offer more choices to your customers by creating up to 2-tier product variants, such as color and size, to cater to their preferences.

Automated Product Migration

Effortlessly all your product listings from supported sales channels without the need for manual creation.

Product Listing Management

Effortlessly synchronize and effectively manage all your products across multiple supported sales channels with seamless integration.

Bulk Import and Export Products

Updating product details in bulk through exporting and importing an Excel file is smart and efficien way to manage large sets of data seamlessly.

Centralized Pricing Management

Easily keep all your products organized and managed on all the sales websites you use.

Inventory Management

Enhancing Inventory Management throughSiteGiantsolutions!

Make managing your inventory easier with SiteGiant’s platform. It’s made to update your inventory in one place, even if you sell on different websites. With SiteGiant, you can adjust your stock, predict how much inventory you’ll need, and manage what goes on your shelves, all using one easy system with tools that are simple to use and really helpful.

  • Picking zone report
  • Bulk stock adjustment
  • Reserved stock
  • Campaign reserve stock
  • Bulk inventory linking
  • Bundle product (kit)
  • Low stock product
  • Sold out products
  • Rack management
  • Purchase order
  • Inventory forecasting
  • Picking zone report

Enhancing Inventory Management through SiteGiant solutions!

Streamline your inventory management process with SiteGiant’s comprehensive platform, designed to easily centralize inventory updates across multiple integrated channels. With SiteGiant, you can perform stock adjustments, inventory forecasting and shelf management, all in one intuitive interface and powerful tools that can help you:

  • Picking zone report
  • Bulk stock adjustment
  • Reserved stock
  • Campaign reserved stock
  • Bulk inventory Linking
  • Bundle product (kit)
  • low stock product
  • sold out products
  • Rack management
  • Purchase order
  • Inventory forecasting
  • Picking zone report

Problems in Managing Your Inventory Across Multiple Channels

Keeping Stock
Consistent

Handling product inventory on many different websites can be hard. Sometimes you end up selling more than you have, or you run out of things to sell.

Updating Real
Time

If stock updates are late, you might tell customers something is available when it's not, which can make them unhappy and cause you to miss chances to sell things.

Knowing What
You Have

Keeping track of how many products you have on different websites can be hard, which makes it tough to know when to order more or where to focus your efforts.

Keeping Up With
Competition

In a fast-changing market, it's really important to know what your competitors are doing and change how you handle your inventory to stay ahead.

Order Management

Optimize Order Management withSiteGiant!

SiteGiant helps you gather orders from different places, keep track of how much stuff you have, handle orders automatically, and use reports and analysis to make your business better and keep customers happy.

Enhanced order packing accuracy

Manage staff packing performance

Centralize your order processing

Customize shipping documents

Let's explore what we have inSiteGiantorder management

Carrier Manifest

Create a carrier manifest to show that your orders were delivered each day. This list is sorted by the shipping company or the date things were sent out, making it easy to keep track of everything.

Order Fulfillment Assistant

Make sure orders are right by checking marketplace orders before packing. This helps avoid packing things twice or sending stuff out by mistake, especially if an order was cancelled.

Scan and Print

Enable packers to scan and verify products belonging to orders, facilitating streamlined packing. Additionally, allow them to directly print shipping labels for added efficiency.

Order Packer

Let packers use scanners to track their work. This helps them know if an order has already been packed or if it was canceled before packing it again by mistake.Let packers use scanners to track their work. This helps them know if an order has already been packed or if it was canceled before packing it again by mistake.

Carrier Manifest

Create a carrier manifest to show that your orders were delivered each day. This list is sorted by the shipping company or the date things were sent out, making it easy to keep track of everything.

Order Fulfillment Assistant

Make sure orders are right by checking marketplace orders before packing. This helps avoid packing things twice or sending stuff out by mistake, especially if an order was cancelled.

Scan and Print

Enable packers to scan and verify products belonging to orders, facilitating streamlined packing. Additionally, allow them to directly print shipping labels for added efficiency.

Order Packer

Let packers use scanners to track their work. This helps them know if an order has already been packed or if it was canceled before packing it again by mistake.Let packers use scanners to track their work. This helps them know if an order has already been packed or if it was canceled before packing it again by mistake.

Customer Management

Motivation to foster customer relationships

Enhance Marketing

Use information about how customers shop to create special deals that they'll really like. This will make them want to buy more, making your marketing more effective.

Repeat Business

When customers are happy, they come back to buy more and remember your brand. By taking care of these relationships, you keep people coming back, which helps your business grow and make more money.

Strength of Customers

When you build good relationships, you encourage people to tell their friends about your business, which brings in new customers through referrals.

Competitive Advantage

In a crowded market, making friends with your customers helps your business stand out. Putting their happiness first gives you an advantage.

This feature can make your work easier...

Segment Customers

Sort customers into groups based on how they act, their age or where they live, or what they've bought before. This helps you create special ads and messages just for them.

Provide Support

Make it easy for customers to get help by keeping all their questions and problems in one place. This way, you can make sure they get answers quickly and their issues get fixed fast.

Automate Communication

Send automatic emails or messages to talk to customers when important things happen, like when they order something, when it's shipped, or when you want their feedback.

Integrate with Marketing Tools

Make it easy to use customer information in marketing tools. This helps show customers ads they like, bring them back to your website, and keep them coming back for more.

Let's get Started with us!

Please come and meet with us, where we can provide solutions to all your business challenges.

Loyalty Program

How this program actually works?

A loyalty program lets customers earn points when they buy things or interact with the brand. They can use these points to get discounts, rewards, or special deals, which makes them want to keep coming back to buy more. By giving out different vouchers, like discounts or cashback, on things like birthdays or just for being a member, businesses can make customers spend more money and come back to shop again.

How this program actually works?

Loyalty program works by allowing customers to earn reward points through purchases or engaging with the brand. These points can be redeemed for discounts, rewards, or special offers, encouraging customers to make repeat purchases. By offering unique vouchers like discount vouchers, cashback vouchers, birthday vouchers, and member vouchers, businesses can increase the average customer purchase basket and enhance the likelihood of repeat purchases. 

Effective Strategies To Enhance Customer Loyalty

Boosting customer loyalty means using effective strategies to build lasting relationships with customers:

Push Notifications

Turn on push notifications for customers, sending them the newest deals to encourage them to shop at your store again.

Introducing a Shopping App

browse our catalog and shop conveniently anytime, anywhere with just a few taps.

Introducing Reward Voucher

Give customers special vouchers like discounts, cashback, or birthday treats. This helps them spend more money and want to come back to shop again.

Utilize a Virtual Membership Pass

Customers can check their membership info and use rewards without needing a physical card.

Marketing

Convert new customers into loyal repeat buyers with these effective tools

Turn new customers into loyal fans with these helpful tools. Show off your Facebook, YouTube, and Instagram pages on your website to get more followers. Give special prices to loyal customers to make them want to buy from you again. Send emails with news about your brand, products, and events to keep customers interested. Keep track of customer info with a tool called customer relationship management so you can stay in touch with them.

Access powerful promotional tools that will captivate your shoppers!

Vouchers

Get customers to buy more by giving them vouchers they can use for anything in the store or for specific products. This makes them want to shop more in your store.

Discount Price

Give customers really good deals on your products for a short time. This way, they get the best value and save money while they're buying things they want.

Customer Group Pricing

Give special prices to people who like your brand. This makes them want to keep buying your products.

Add on deal

Give customers lower prices on extra products when they buy the main ones, or give them a free gift if they spend a certain amount. This makes them want to buy more things.

Bundle deals

Put some products together in a package and sell them at a lower price to make people want to buy them.

Sales Pop

Use automatic messages to show customers what they bought before, how many people are looking at an item right now, or if there's not much left in stock. This helps them decide to buy things faster.

Payment Reconciliation

How payment reconciliation actually works?

This tool helps sellers check if their orders on online marketplaces are paid or not, as well as other details like shipping fees and transactions. It uses a special way to get payment information from Lazada, Shopee, and TikTok Shop. Sellers can choose to see only orders that are paid or not paid.

How payment reconciliation actually works?

This tool helps sellers check if their orders on online marketplaces are paid or not, as well as other details like shipping fees and transactions. It uses a special way to get payment information from Lazada, Shopee, and TikTok Shop. Sellers can choose to see only orders that are paid or not paid.

Advantage for using Payment Reconciliation

This tool helps sellers see if their orders on online stores are paid for or not. It also shows things like shipping fees and transactions. It gets payment info from Lazada, Shopee, and TikTok Shop. Sellers can decide if they want to see orders that are paid or not.

  • Efficient Cross Checking

    SiteGiant Payment Reconciliation helps sellers quickly check their shipping fees and see which orders are paid for and which aren't on platforms like Lazada, Shopee, and TikTok Shop.

  • Detailed Reports

    Sellers can use up to 12 reports to check the status and fees of their orders on different marketplaces. This helps them see all their transactions in one place.

  • Overcharged Shipping Fee Verification

    Our tool checks if Lazada or Shopee charged too much for shipping by comparing their fee with what the customer paid. You don't have to do any math yourself - it finds overcharging fast.

  • Success Claimed Amount Tracking

    SiteGiant Payment Reconciliation gives you a report called the Success Claimed Amount Report. It helps you see how much money you got back after you told Lazada or other marketplaces they charged you too much.

Payment & Logistics

We provide many payment options for your webstore

Bank transfer

Make it easy for customers who don’t have cards to pay you by letting them transfer money directly into your bank account through an ATM or bank transfer. This makes it convenient for everyone to pay in the way they prefer.

Online Banking

Easily link your customers’ FPX banking accounts so they can pay online directly through our platform without any hassle.

Debit/Credit Card

We accept lots of ways to pay, like using Debit or Credit Cards such as Visa, Mastercard, American Express, and Discover. This makes it easy and flexible for customers to pay for what they buy.

E-wallet Payment

Customers who use mobile e-wallets like Boost, GrabPay, and TouchnGo can easily use them to pay for things. This makes it more flexible and simple for them to buy what they want.

Buy Now,Pay later

Give customers the option to pay in installments, which is really helpful for bigger orders. This lets them split up their payments into smaller parts, making it easier for them to afford what they want to buy.

Efficiently deliver customer orders with secure shipping integrations

Manage orders with multiple couriers

You don't have to log in to each delivery company's website every day. Instead, you can easily keep an eye on and handle all from one place.

Customize delivery email notification

Quickly customize email templates to tell customers when their orders have been sent and delivered.

Flexible shipping fee settings

Offer various shipping options and prices based on factors like items, weight, or flat rates. Customize rates for different shipping areas.

Analytics & Reporting

Is Analytics & Reporting really crucial for businesses?

Analytics and reporting are super important for businesses because they give valuable information for doing well. By looking closely at the data, businesses can make smart choices, do better, and get ready to grow. Finding out which products are doing the best and where things can be better helps businesses use their money and time smartly and do better than other online stores. SiteGiant’s analytics help businesses do great by using data to grow in a smart way.

Is Analytics & Reporting really crucial for businesses?

Analytics and reporting are super important for businesses because they give valuable information for doing well. By looking closely at the data, businesses can make smart choices, do better, and get ready to grow. Finding out which products are doing the best and where things can be better helps businesses use their money and time smartly and do better than other online stores. SiteGiant’s analytics help businesses do great by using data to grow in a smart way.

What types of reports can be generated using the SiteGiant platform?

item analysis report

Item Analysis Report

Use the item analysis report to see detailed sales data for each item. You can easily choose what item data you want to focus on, like where it was sold, its code, and when it was sold. This helps you make smart decisions based on the information you get.

master SKU report

Master SKU Report

Create a report that shows how well products listed under a main code are selling. You can easily see how they're doing on different sales channels.

Marketplace Channel Report

Make a report to keep track of how well each online store is selling. This helps figure out the best ways to advertise and sell more stuff.

Item purchased Report

Create a report that shows what items were bought, listing inventory from different places where you sell things, and counting how many of each item were sold.

dead stock

Dead stock report

Use the dead stock report to see which products aren't selling well. Figure out what to do with them to avoid losing money.

item performance report

Item performance report

Check out the item performance report to find the best-selling items and where they sell the most. Use this info to make sure you always have these popular items ready to sell.

order report

Order Report

Get a complete order report that shows all your sales during a certain time. You can look at the report day by day, week by week, month by month, or year by year to see how things add up.

Frequently Asked Question

SiteGiant ERP is an enterprise resource planning software designed to help businesses manage various aspects of their operations, including inventory, sales, finance and more.

SiteGiant ERP provides tools for tracking inventory levels, managing stock movements, setting reorder points and generating inventory reports to help businesses optimize their inventory management processes.

Yes, SiteGiant ERP streamlines order processing workflows by automating tasks such as order entry, invoicing and fulfillment. It helps businesses manage orders more efficiently and reduce processing times.

SiteGiant ERP has tools for making reports and looking at data. This helps businesses create special reports, check how well they're doing and understand their sales and money better.

To begin using SiteGiant ERP, just reach out to the SiteGiant team. They'll talk with you about what your business needs and show you how it works with a demo. They'll also help you set it up the way you want and teach you how to use it effectively."

SiteGiant has your own solutions!

SiteGiant offers customized solutions to meet your business needs and requirements.